Our electronic products carry 6 (six) months warranty from your purchase date for internal damage. External damage such as loss of accessories, scratch, etc are not included in the warranty. Due to safety reasons, we suggest our customers to use JNE YES or equal express courier services when shipping the electronic products mentioned above. Failure to do so, the warranty will be automatically void or invalid.
We ship your orders from Monday to Saturday during office hours from 9am to 5pm. We do not ship during public holidays and Sunday. Payment received before 9am, will be shipped on the same day and payment received after 9am, will be shipped on the next day.
Your shipping period may vary depending on your location and delivery service you choose. Normally it takes no later than 5 (five) working days to receive your order. Please contact us if you do not receive your order within 7 (seven) working days.